WebApr 13, 2024 · April 13, 2024. With the launch of ‘Agent Assist 2.0,’ cloud contact center provider Five9 looks to unlock what it calls: “next-level agent productivity.”. Powered by OpenAI, the same generative artificial intelligence technology behind ChatGPT. Five9’s 2.0 version of its agent assist offering extends AI summary, which can restate a ... WebFive9 call center quality monitoring (QM) enables supervisors to monitor agent activity and instant messaging, and authorized users can listen to call recordings via the Five9 … Five9 Global Systems Integrator Partners. Five9 builds strong relationships with … Mit dem Five9 Call Center Quality Monitoring (QM) können Vorgesetzte die …
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