WebThe WFM Adapter for Salesforce by Aria allows contact centers to leverage the power of their WFM system for Salesforce Interactions. Overview Reviews More Details Compatibility Salesforce Editions Professional Enterprise Unlimited Developer App Details Version WFM Adapter/2.9.0 2.9.0 First Release 8/12/2024 Latest Release 8/31/2024 WebUpdated the WFM Adapter user interface to reflect the TTEC Digital brand and removed Aria from the product name. (WFM-385, WFMAD-90) Changed Aspect WFM to Alvaria WFM. (WFM-212) November 23, 2024 User interface. ... See WFM Adapter Configuration Guide > Download reports. (WFM-104)
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